Ask the report provider to identify the component by location or part description. Ambiguous terminology can send a repair enquiry in the wrong direction. Keep the original report intact while requesting clarification.
What to tell us
- Named battery.
- Vehicle specification.
- Test method used.
Before arranging work
Identify the exact power system before comparing repair advice. An auxiliary battery, mild-hybrid system and traction battery are not interchangeable descriptions. Do not open battery assemblies or improvise electrical tests to settle an identification question.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.