A generic scan report can contain labels or coverage assumptions that need checking against the actual vehicle. An unsupported system shown in the tool should not automatically become a repair recommendation.
How to approach the assessment
Provide the scan tool name and complete report, including communication status rather than codes alone. The workshop should establish vehicle configuration and tool coverage before treating a listed module as missing. A screenshot stripped of its headings can be misleading.
Useful details to send
- Exact vehicle variant.
- Scan tool and software version if available.
- Unedited report with module identifiers.
Arrange the right assessment
This is enquiry guidance, not a high-voltage repair procedure. Do not open battery packs or work on high-voltage equipment. Agree the vehicle assessment and transport arrangements with the receiving workshop first.
Ask AXION about your repair or read our EV and hybrid assessment information. Workshop visits are by appointment in Didcot. Confirm suitability before posting any removed module.