A sound heard from the rear needs its location and operating conditions described. It may be different from a cabin ventilation complaint. Do not remove battery-area trim to locate it; provide observations and any warning record.
What to tell us
- Seating position.
- Conditions when audible.
- Obstructions already noticed.
Before arranging work
Hybrid operation depends on the exact drivetrain and operating conditions. Describe a change from the vehicle’s usual behaviour and preserve any messages. A general explanation of hybrid operation cannot establish that a particular warning is normal.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.