Include the storage history, fuel history and messages shown. The availability of electric operation can depend on the vehicle’s operating requirements as well as faults. Do not request a reset before the actual reason is established.
What to tell us
- Storage duration.
- Fuel and charging history.
- Displayed reason.
Before arranging work
Hybrid operation depends on the exact drivetrain and operating conditions. Describe a change from the vehicle’s usual behaviour and preserve any messages. A general explanation of hybrid operation cannot establish that a particular warning is normal.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.