Tell the assessor what accessory was connected and why. Do not leave unknown devices attached during diagnosis without disclosure. A change when it is present is useful evidence, not a complete diagnosis of the vehicle network.
What to tell us
- Accessory identity.
- Connection purpose.
- Observed difference.
Before arranging work
Communication diagnosis needs the complete report, affected functions and operating state. A missing response can have several explanations. Do not bridge network wiring or repeatedly disconnect controllers as an owner-level experiment.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
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