Record the conditions for each report, including whether the car had been recently unlocked or started. Comparing different states without context can mislead. A repairer should establish which observations are expected and which match the complaint.
What to tell us
- Scan timing.
- Vehicle state.
- Customer symptom.
Before arranging work
Communication diagnosis needs the complete report, affected functions and operating state. A missing response can have several explanations. Do not bridge network wiring or repeatedly disconnect controllers as an owner-level experiment.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
Related questions
- A Diagnostic Tool Can Change the Vehicle’s Sleep Behaviour
- What to record when the battery goes flat overnight
Browse module testing, networks and electrical repair questions.