Ask for enough detail to support future diagnosis, including the affected area and repair scope. The report need not expose proprietary methods, but a generic statement can leave the next workshop unable to distinguish old work from a new issue.
What to tell us
- Repair area.
- Affected system.
- Verification record.
Before arranging work
Communication diagnosis needs the complete report, affected functions and operating state. A missing response can have several explanations. Do not bridge network wiring or repeatedly disconnect controllers as an owner-level experiment.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
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