Provide original and replacement identifiers and any setup records. A working screen does not establish full compatibility with the rest of the vehicle. The assessor should review the new component and complete diagnostic evidence together.
What to tell us
- Unit identities.
- Setup work.
- Affected functions.
Before arranging work
Communication diagnosis needs the complete report, affected functions and operating state. A missing response can have several explanations. Do not bridge network wiring or repeatedly disconnect controllers as an owner-level experiment.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
Related questions
- Network repair report states wiring repaired without identifying the circuit
- Diagnostic report lists a gateway but no communication path details
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