If your Q7 e-tron still reports a charging cable after it has been disconnected, photograph the message and record whether the car will become ready. Do not pull harder on the socket or repeatedly operate a release mechanism in the hope of clearing the display.
Keep the model and code together
ACTRONICS documents P33E100 in a Q7 e-tron charging complaint where cable detection can remain active after disconnection. This is a plug-in-hybrid reference. It should not be assumed to describe every Audi sold with e-tron branding.
The displayed symptom is useful evidence, but it does not by itself establish which component needs repair. The workshop needs the full scan, charging-unit identification and the relevant vehicle data before deciding how to investigate.
A short timeline helps
- Was charging completed normally or interrupted before the cable was removed?
- Does the message appear every time or only after a particular charger?
- Did the car become ready before this event, and what changed afterwards?
- Has the charge inlet, lock, charging unit or related wiring recently been worked on?
Keep any charger receipt or session record. It can help distinguish the end of the charging session from the later vehicle warning. If a garage cleared the codes, ask for its original saved scan rather than trying to reproduce the event yourself.
Before requesting an onboard-charger repair
Ask what evidence identifies the suspected unit. A no-start condition can make a rapid parts purchase feel attractive, but a component chosen from a warning description alone may not address the reason the car remains unavailable.
For AXION, provide the year, exact Q7 e-tron variant, P33E100 report and any label photograph already available. We will confirm assessment availability and whether the car or a removed unit is required. This page is not an instruction to remove charging hardware or bypass a cable interlock. Follow the handbook’s recovery instructions if the car will not become ready, and agree transport before bringing it to the workshop.
Sources and next steps
Send AXION your vehicle and fault details or choose an assessment. Workshop appointments are in Didcot, Oxfordshire. Suitable postal module work is available by arrangement for UK enquiries. Confirm acceptance before dispatch.