Clarify whether the service is fault diagnosis, physical repair or recovery of information. These are different scopes and may have different outcomes. Do not assume that a repairable circuit guarantees the required original data is recoverable.
What to tell us
- Requested outcome.
- Quoted scope.
- Original data availability.
Before arranging work
A bench result has a defined scope. Ask which functions and conditions were assessed, and keep it with the vehicle-side findings. Before dispatch, confirm the workshop accepts the specific unit and understands the original complaint.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
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