The assessor needs to know why the unit was removed. A symptom-free parcel can lead to a less targeted assessment. Include what the vehicle did, relevant reports and previous repairs rather than only writing faulty on the packaging.
What to tell us
- Removal reason.
- Diagnostic report.
- Previous work.
Before arranging work
A bench result has a defined scope. Ask which functions and conditions were assessed, and keep it with the vehicle-side findings. Before dispatch, confirm the workshop accepts the specific unit and understands the original complaint.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
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