Explain what feels different and which work was carried out. Tyre, brake and driver-setting changes can all affect the description a customer gives. The workshop should establish the actual change before labelling it a regeneration fault.
What to tell us
- Service work.
- Drive settings.
- Any brake or energy messages.
Before arranging work
Describe a sound or vibration by when it occurs and where it is felt. The electric powertrain is only part of the vehicle. A diagnosis should consider the actual evidence rather than replacing a drive assembly because the car has no conventional engine.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.