Unavailable stop-start is a symptom with several possible operating and fault-related explanations. Record any displayed reason and changes from normal use. Avoid assuming a 48-volt battery replacement is justified without assessment.
What to tell us
- Displayed reason.
- Journey pattern.
- Recent battery work.
Before arranging work
Identify the exact power system before comparing repair advice. An auxiliary battery, mild-hybrid system and traction battery are not interchangeable descriptions. Do not open battery assemblies or improvise electrical tests to settle an identification question.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.