Ask for the findings and recommended next step as well as the code list. Codes describe recorded conditions, not necessarily confirmed failed parts. The written explanation should distinguish diagnosis completed from checks still proposed.
What to tell us
- Complete report.
- Confirmed findings.
- Proposed checks.
Before arranging work
Preserve complete reports rather than cropped code lists. Controller identity, status and context can change the meaning of a finding. Ask the provider to separate a recorded condition from a confirmed cause and a proposed repair.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
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