Electric tailgate stops at different heights on successive attempts

Describe whether it stops smoothly, reverses or reports an obstruction. Do not stand under or force a malfunctioning powered closure. The workshop needs the physical behaviour and any previous adjustment or repair history.

What to tell us

  • Stopping behaviour.
  • Warning sounds.
  • Recent tailgate work.

Before arranging work

Body electronics combine commands, wiring, mechanisms and control information. Describe which functions still work as well as those that fail. Keep anti-trap and other protective functions intact while arranging assessment.

Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.

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