An initial estimate based on a symptom may change when inspection establishes the actual damage. A clear approval process protects both the customer and the workshop from misunderstanding.
How to approach the assessment
Ask which part of the price covers assessment and when a revised repair proposal will be issued. If the module has already been opened or modified elsewhere, disclose that before sending it. Photographs are useful, but they cannot guarantee the internal repair scope.
Useful details to send
- Original estimate.
- Prior intervention.
- Decision required before further work.
Arrange the right assessment
This is enquiry guidance, not a high-voltage repair procedure. Do not open battery packs or work on high-voltage equipment. Agree the vehicle assessment and transport arrangements with the receiving workshop first.
Ask AXION about your repair or read our EV and hybrid assessment information. Workshop visits are by appointment in Didcot. Confirm suitability before posting any removed module.