Give the exact vehicle identity and the complete warning, including whether starting, charging or assistance is affected. This helps the garage decide which specialist assessment is needed. Do not describe every electrical complaint as a high-voltage battery failure.
What to tell us
- Registration and variant.
- Affected function.
- Previous diagnostic work.
Before arranging work
Identify the exact power system before comparing repair advice. An auxiliary battery, mild-hybrid system and traction battery are not interchangeable descriptions. Do not open battery assemblies or improvise electrical tests to settle an identification question.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.