Fault report contains a timestamp that predates vehicle ownership

Ask the provider how the controller records time before drawing conclusions. Incorrect clocks and stored historical information can complicate interpretation. Compare dates with mileage and known events rather than treating one timestamp as definitive history.

What to tell us

  • Report timestamp.
  • Event mileage.
  • Known repair dates.

Before arranging work

Preserve complete reports rather than cropped code lists. Controller identity, status and context can change the meaning of a finding. Ask the provider to separate a recorded condition from a confirmed cause and a proposed repair.

Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.

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