Tell the workshop about the misfuel event and all work performed afterwards. The vehicle’s engine and hybrid controls need to be considered in context. Do not assume that a hybrid message proves the traction battery is responsible.
What to tell us
- Fuel incident details.
- Recovery and draining work.
- Current engine behaviour.
Before arranging work
Hybrid operation depends on the exact drivetrain and operating conditions. Describe a change from the vehicle’s usual behaviour and preserve any messages. A general explanation of hybrid operation cannot establish that a particular warning is normal.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.