Keep Original Fault Data Before a Courtesy Code Clear

Clearing codes can remove information useful to the next diagnostic stage. Before a reset, preserve the report and understand why clearing is appropriate for the planned assessment.

Save more than the number

Keep reporting modules, status, suffixes and available event data. Note the date and vehicle symptoms. A phone photograph may be useful, but a complete exported report is often easier to interpret.

Do not treat an empty fault list immediately after clearing as proof of repair. Relevant conditions may not yet have occurred again. A workshop should explain the reason for the reset and how it will compare returning evidence, so an apparently tidy report does not replace an investigation of the customer’s complaint.

Need help with this fault?

Browse this collection or prepare a vehicle and module enquiry. Tell us about the vehicle, the fault and any tests already done. Contact our Didcot workshop before travelling or posting a module. Visits are by appointment.

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