Hybrid loses assistance only after a long motorway journey

A complaint that appears after sustained driving needs journey context. A short cold workshop check may not represent the conditions in which the driver noticed reduced assistance.

How to approach the assessment

Note journey length, weather and displayed messages already observed. The workshop can decide whether logs and temperature-related information are needed. Do not undertake another long trip simply to trigger a warning, particularly if the vehicle instructs you to stop.

Useful details to send

  • Distance before onset.
  • Messages and recovery after stopping.
  • Maintenance and earlier diagnostic records.

Arrange the right assessment

This is enquiry guidance, not a high-voltage repair procedure. Do not open battery packs or work on high-voltage equipment. Agree the vehicle assessment and transport arrangements with the receiving workshop first.

Ask AXION about your repair or read our EV and hybrid assessment information. Workshop visits are by appointment in Didcot. Confirm suitability before posting any removed module.

Related reading

Browse all EV, hybrid and collision repair guides.

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