It is common to remember a warning colour but not the exact message. You can still ask for help. Describe what happened to the vehicle and whether it stopped, lost power or continued normally.
How to approach the assessment
Use any existing photograph or breakdown report. Do not drive again solely to capture the message. A workshop can start by identifying the vehicle and obtaining the appropriate diagnostic record during assessment.
Useful details to send
- What changed in vehicle behaviour.
- Approximate timing and duration.
- Any breakdown or recovery paperwork.
Arrange the right assessment
This is enquiry guidance, not a high-voltage repair procedure. Do not open battery packs or work on high-voltage equipment. Agree the vehicle assessment and transport arrangements with the receiving workshop first.
Ask AXION about your repair or read our EV and hybrid assessment information. Workshop visits are by appointment in Didcot. Confirm suitability before posting any removed module.