Hybrid repair completion should address the original customer complaint

A post-repair report should connect the work to the fault that brought the car in. Clearing a warning is useful information, but it does not explain whether the original behaviour was checked.

How to approach the assessment

Ask what conditions were verified and whether any limitation remains. If the fault was intermittent, the report should make that uncertainty clear rather than promise it can never return. Keep the original complaint with the completion paperwork.

Useful details to send

  • Original symptom.
  • Work and tests completed.
  • Remaining advisories and agreed follow-up.

Arrange the right assessment

This is enquiry guidance, not a high-voltage repair procedure. Do not open battery packs or work on high-voltage equipment. Agree the vehicle assessment and transport arrangements with the receiving workshop first.

Ask AXION about your repair or read our EV and hybrid assessment information. Workshop visits are by appointment in Didcot. Confirm suitability before posting any removed module.

Related reading

Browse all EV, hybrid and collision repair guides.

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