A scan retrieves information; a fault assessment uses that information with the complaint and appropriate tests. The two services should not be compared only by price.
How to approach the assessment
Ask what is included and what the workshop will provide if the scan does not identify a confirmed cause. An assessment may require further time after the first report. Bring your symptom description so the work can address the problem you actually experience.
Useful details to send
- Main complaint.
- Previous scan reports.
- Agreed scope and next approval point.
Arrange the right assessment
This is enquiry guidance, not a high-voltage repair procedure. Do not open battery packs or work on high-voltage equipment. Agree the vehicle assessment and transport arrangements with the receiving workshop first.
Ask AXION about your repair or read our EV and hybrid assessment information. Workshop visits are by appointment in Didcot. Confirm suitability before posting any removed module.