Record whether the symptom consistently relates to the fuel indication and whether the engine runs poorly. Do not drive with very low fuel to repeat it. The assessor needs the actual complaint, not a battery diagnosis based on the hybrid badge.
What to tell us
- Fuel indication.
- Engine symptoms.
- Existing codes.
Before arranging work
Hybrid operation depends on the exact drivetrain and operating conditions. Describe a change from the vehicle’s usual behaviour and preserve any messages. A general explanation of hybrid operation cannot establish that a particular warning is normal.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
