Provide the invoice and describe the first abnormal start. Timing is useful but not a confirmed cause. The assessor needs to know which operations were performed and whether the vehicle now reaches its normal ready state.
What to tell us
- Service operations.
- First symptom.
- Ready indication.
Before arranging work
The engine remains an important part of hybrid diagnosis. Keep its running symptoms and maintenance history alongside the hybrid report. A system warning is a starting point for investigation, not a parts list or proof that the traction battery is faulty.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
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