Record the exact stage and messages from the interrupted session. Do not retry arbitrary files or repeatedly disconnect power. A competent repairer should assess the current communication state and supported recovery options.
What to tell us
- Session log.
- Operation attempted.
- Current controller response.
Before arranging work
Programming, coding and configuration are different operations. Agree the intended outcome and exact controller identity before work. Software changes should follow a supported repair route and should not be used to conceal unresolved faults or disable safety functions.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.