ADAS calibration report shows failure without an explanation
Ask what prevented completion and what work is proposed next.
ADAS calibration report shows failure without an explanation Read More »
Airbag, SRS and Collision Electronics
Restraint repair record lists airbags but omits their positions
Request a position-specific description so the work can be understood later.
Restraint repair record lists airbags but omits their positions Read More »
Airbag warning changed after a jump-start attempt
Explain what happened before, during and after the attempt without repeating it to recreate the warning.
Airbag warning changed after a jump-start attempt Read More »
Used radar unit fitted without a calibration record
Identify the original and replacement units and ask the repairer which setup and calibration requirements apply.
Used radar unit fitted without a calibration record Read More »
SRS module label is unreadable after water damage
Do not scrape, clean or open the unit to reconstruct its identity.
SRS module label is unreadable after water damage Read More »
Bodyshop returns an electrical module without its assessment report
Ask for the findings and scope, not just confirmation that the unit was checked.
Bodyshop returns an electrical module without its assessment report Read More »
Driver-assistance complaint began after ride-height changes
Include the exact suspension changes and vehicle configuration.
Driver-assistance complaint began after ride-height changes Read More »
Airbag controller was replaced before the original scan was saved
Disclose the missing report and preserve the original controller if it is available through the repairer.
Airbag controller was replaced before the original scan was saved Read More »
Collision repair estimate contains diagnostic labour but no deliverable
Clarify what records or findings the diagnostic work will produce.
Collision repair estimate contains diagnostic labour but no deliverable Read More »
ADAS report refers to a system the customer never uses
Whether a feature is used regularly does not define the manufacturer’s repair requirements.
ADAS report refers to a system the customer never uses Read More »