Ask the repairer to identify each battery and the evidence supporting each recommendation. Several power systems on one car should not be grouped into an unexplained parts list. Clarify diagnosis, replacement and setup charges separately.
What to tell us
- Named components.
- Diagnostic findings.
- Scope of each recommendation.
Before arranging work
Identify the exact power system before comparing repair advice. An auxiliary battery, mild-hybrid system and traction battery are not interchangeable descriptions. Do not open battery assemblies or improvise electrical tests to settle an identification question.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.