A cooling enquiry is more useful when it states what prompted the concern and what was actually inspected. Noise, a warning message and a blocked intake are different observations.
How to approach the assessment
Ask for the inspection findings and relevant operating conditions, not just a statement that the fan runs. Do not dismantle battery covers to obtain evidence. The workshop should determine the appropriate checks for the vehicle and distinguish cooling concerns from unrelated battery faults.
Useful details to send
- Reason for assessment.
- Observed intake condition without dismantling.
- Recorded warnings and inspection findings.
Arrange the right assessment
This is enquiry guidance, not a high-voltage repair procedure. Do not open battery packs or work on high-voltage equipment. Agree the vehicle assessment and transport arrangements with the receiving workshop first.
Ask AXION about your repair or read our EV and hybrid assessment information. Workshop visits are by appointment in Didcot. Confirm suitability before posting any removed module.