Clarify what records or findings the diagnostic work will produce. Assessment time may be justified, but the customer should understand the question being investigated. Agree how further work will be authorised if the first stage is inconclusive.
What to tell us
- Diagnostic question.
- Expected report.
- Further approval process.
Before arranging work
Keep the collision repair timeline clear and retain the reports from each specialist. Electrical testing complements the relevant physical inspection and component requirements. A module return or cleared dashboard does not document the whole vehicle repair.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.