Explain that the installed condition changes the behaviour. Physical arrangement may be relevant, but do not force trim or wiring to reproduce a fault. The workshop needs the original installation history and controlled assessment conditions.
What to tell us
- Trim area.
- Repair history.
- Difference when assembled.
Before arranging work
Communication diagnosis needs the complete report, affected functions and operating state. A missing response can have several explanations. Do not bridge network wiring or repeatedly disconnect controllers as an owner-level experiment.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
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