Record the profile and climate settings before resetting them. A profile-dependent difference may require a settings review as well as diagnosis. The workshop needs to know whether there is a warning or merely a changed preference.
What to tell us
- Profile.
- Climate settings.
- Warning status.
Before arranging work
Separate the requested climate setting, the comfort symptom and any recorded thermal warning. They provide different information. High-voltage heating and cooling equipment needs competent, vehicle-specific assessment rather than trial replacement or owner dismantling.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
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