You can start with vehicle details and existing diagnostic identification. Do not remove a high-voltage component simply to obtain a label. The workshop can say what information is needed and whether a vehicle assessment is more appropriate.
What to tell us
- Vehicle identity.
- Existing scan details.
- Symptoms.
Before arranging work
Agree access, arrival condition and assessment scope before travelling or arranging delivery. A workshop needs to know about collision damage, water exposure or a partly dismantled vehicle in advance. A booking enquiry does not confirm that every proposed job is supported.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
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