Vehicle recognition and controller identification are separate results. Preserve the exact tool response rather than describing the entire car as unresponsive. Coverage, configuration and actual communication faults need consideration.
What to tell us
- Tool response.
- Controller requested.
- Other accessible systems.
Before arranging work
Communication diagnosis needs the complete report, affected functions and operating state. A missing response can have several explanations. Do not bridge network wiring or repeatedly disconnect controllers as an owner-level experiment.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
Related questions
- Network scan differs before and after the vehicle goes to sleep
- Communication complaint occurs only with an accessory plugged into the diagnostic socket
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