Useful photographs show the overall impact area and the warnings already displayed. They help a workshop plan an assessment, but photographs cannot establish battery safety or reveal every damaged component.
How to approach the assessment
Use photographs already available or take them only from a safe position. Do not crawl underneath, remove covers or handle damaged connectors to obtain a better picture. A clear description of inaccessible areas is more useful than an unsafe inspection.
Useful details to send
- Overall vehicle and impact location.
- Dashboard message photographed without restarting solely for the picture.
- Recovery paperwork and damage-assessment notes.
Arrange the right assessment
This is enquiry guidance, not a high-voltage repair procedure. Do not open battery packs or work on high-voltage equipment. Agree the vehicle assessment and transport arrangements with the receiving workshop first.
Ask AXION about your repair or read our EV and hybrid assessment information. Workshop visits are by appointment in Didcot. Confirm suitability before posting any removed module.