An appointment is easier to plan when the workshop knows whether the vehicle can start, communicate and maintain its normal operating state. Report existing problems before the programming session is booked.
How to approach the assessment
Do not clear warnings or reset the car to make it appear ready. The workshop decides which preparatory checks and support equipment are needed for the exact operation. Ask how incomplete programming or an unexpected hardware fault would affect the agreed scope.
Useful details to send
- Current warnings.
- Prior failed software attempts.
- Vehicle availability and transport constraints.
Arrange the right assessment
This is enquiry guidance, not a high-voltage repair procedure. Do not open battery packs or work on high-voltage equipment. Agree the vehicle assessment and transport arrangements with the receiving workshop first.
Ask AXION about your repair or read our EV and hybrid assessment information. Workshop visits are by appointment in Didcot. Confirm suitability before posting any removed module.