A charging failure after collecting a repaired car may be connected to the repair, the charging site or neither. Start with the session evidence rather than assuming a causal link.
How to approach the assessment
Do not test a collision-damaged vehicle until the responsible workshop has confirmed it is appropriate. For a vehicle already released for use, record the charger identification, error and whether the vehicle displayed its own warning. Those records allow the operator and vehicle workshop to investigate different sides of the same session.
Useful details to send
- Repair completion record.
- Charger identifier and session time.
- Vehicle-side and charger-side messages.
Arrange the right assessment
This is enquiry guidance, not a high-voltage repair procedure. Do not open battery packs or work on high-voltage equipment. Agree the vehicle assessment and transport arrangements with the receiving workshop first.
Ask AXION about your repair or read our EV and hybrid assessment information. Workshop visits are by appointment in Didcot. Confirm suitability before posting any removed module.