No communication is different from a controller reporting stored crash information. A tool may be unable to reach the system for several reasons, so a reset request is premature.
How to approach the assessment
Give the workshop the complete scan result, not just a screenshot saying unavailable. Tool coverage and the vehicle’s other communication faults need context. Do not open the controller or attempt memory changes to make it communicate.
Useful details to send
- Tool used.
- Other unavailable modules.
- Previous power, wiring or collision work.
Arrange the right assessment
This guide does not establish that a vehicle is safe to use. Restraint repairs need qualified assessment and the correct manufacturer instructions. A module service does not replace required component repairs or vehicle-level verification.
Ask AXION about your repair or read our SRS module assessment information. Workshop visits are by appointment in Didcot. Confirm suitability before posting any removed module.