Compare the car’s departure settings with the charger schedule. Two independent schedules can make the result difficult to interpret. Save both settings before changing them so the workshop or charger provider can examine which instruction applied.
What to tell us
- Car schedule.
- Charger schedule.
- Session stop time.
Before arranging work
A useful charging report keeps the vehicle message and charger message separate. It also distinguishes a rejected session from one that starts and then stops. Ask the equipment operator about its records when the issue involves a public or home charger.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.