Explain which work is already authorised and which electrical question remains open. Keep the electronics scope separate from the insurer’s decisions. The workshop should not infer permission for unrelated work from a body repair booking.
What to tell us
- Authorised scope.
- Current electrical concern.
- Responsible contacts.
Before arranging work
Agree access, arrival condition and assessment scope before travelling or arranging delivery. A workshop needs to know about collision damage, water exposure or a partly dismantled vehicle in advance. A booking enquiry does not confirm that every proposed job is supported.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
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