An EV arrives with parts already removed by another garage

List what has been removed and whether connectors, fasteners and reports are included. The receiving workshop needs to agree the assessment scope before transport. A partly dismantled vehicle should not be described as a normal drive-in booking.

What to tell us

  • Removed components.
  • Reason for removal.
  • Original garage findings.

Before arranging work

Agree access, arrival condition and assessment scope before travelling or arranging delivery. A workshop needs to know about collision damage, water exposure or a partly dismantled vehicle in advance. A booking enquiry does not confirm that every proposed job is supported.

Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.

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