Give those findings to the installing garage and agree the next assessment. Returning the unit repeatedly without addressing documented vehicle-side questions may not move the diagnosis forward. Ask which observations would help resolve the uncertainty.
What to tell us
- Requested checks.
- Previous reports.
- Installing garage contact.
Before arranging work
A bench result has a defined scope. Ask which functions and conditions were assessed, and keep it with the vehicle-side findings. Before dispatch, confirm the workshop accepts the specific unit and understands the original complaint.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
Related questions
- What to send for a second opinion on an ECU diagnosis
- Module test result refers to a fault different from the customer’s complaint
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