Include the installation and power connection information already documented. Timing warrants investigation but does not prove a particular component failed. The workshop can review the installation and current network evidence together.
What to tell us
- Installation record.
- First symptom.
- Full scan.
Before arranging work
Communication diagnosis needs the complete report, affected functions and operating state. A missing response can have several explanations. Do not bridge network wiring or repeatedly disconnect controllers as an owner-level experiment.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
Related questions
- Diagnostic tool sees the vehicle but cannot identify one controller
- Network scan differs before and after the vehicle goes to sleep
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