Keep each unit clearly associated with its source and role. The repairer should not have to infer which is original from appearance. Use the agreed service reference and provide both identities before any data-related work.
What to tell us
- Original identification.
- Donor identification.
- Service reference.
Before arranging work
A bench result has a defined scope. Ask which functions and conditions were assessed, and keep it with the vehicle-side findings. Before dispatch, confirm the workshop accepts the specific unit and understands the original complaint.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
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