Tell the workshop the indicated charge and whether the vehicle can currently charge. Arrival arrangements should be agreed before travel. Do not plan a marginal journey or attempt charging a damaged vehicle just to reach the appointment.
What to tell us
- Indicated charge.
- Charging ability.
- Transport options.
Before arranging work
Agree access, arrival condition and assessment scope before travelling or arranging delivery. A workshop needs to know about collision damage, water exposure or a partly dismantled vehicle in advance. A booking enquiry does not confirm that every proposed job is supported.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
Related questions
- EV repair enquiry when only one key is available
- EV workshop appointment after the vehicle has been offline for months
Browse EV workshop, charging hardware and hybrid repair questions.
