Electric Window Works from One Switch but Not the Other

A window responding to the driver’s master switch but not its local switch, or the reverse, gives the workshop a useful comparison. Identify the exact window and check whether a normal child-lock or window-lock setting explains the behaviour.

Describe each control separately

Record whether the window moves up and down from each switch, whether one-touch operation works and whether the switch illumination has changed. Do not repeatedly operate a window that binds or moves unpredictably. Keep fingers and objects clear of the opening.

Preserve the repair history

Include recent door trim removal, regulator replacement, liquid spills or battery disconnection. A lost convenience function after repair may require a vehicle-specific procedure, but it should not be assumed that every switch complaint needs relearning. The circuit and mechanical behaviour still matter.

For AXION, send a simple switch-by-switch description and any door-module fault report. The technician can then compare the requests and responses before recommending parts. Confirm whether the assessment covers the installed window mechanism as well as electronics. A removed door controller cannot demonstrate every switch, harness and motor condition on the car.

Related help

Browse all fault guides or use the vehicle module finder to prepare your enquiry. Send your vehicle details, what has gone wrong and any scan or test results. Contact us before booking or posting a module so we can check whether we can help.

Your AXION workspace

Find information, prepare an enquiry or return to a saved guide.

Saved guides on this device

Use Save guide on an article to keep a shortcut in this browser. Up to 20 titles and links are stored; this is not an account or a booking.