Tell the assessor that the original report is unavailable and provide any remaining photographs or invoices. Do not invent the code wording from memory. The assessment may need to establish the current condition before recommending further work.
What to tell us
- Removal reason.
- Remaining records.
- Current component condition.
Before arranging work
Charging problems can involve the vehicle, cable, equipment or installation. Define which part has actually been assessed. Use qualified vehicle and electrical specialists for their respective work; do not probe charging contacts or modify protective equipment.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
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