Visible seal damage merits assessment even if the display is quiet. Explain how it occurred and avoid adding sealant or modifying the inlet. A lack of stored faults does not establish the physical condition of the assembly.
What to tell us
- Damage photograph from a safe position.
- Exposure history.
- Any attempted repair.
Before arranging work
Charging problems can involve the vehicle, cable, equipment or installation. Define which part has actually been assessed. Use qualified vehicle and electrical specialists for their respective work; do not probe charging contacts or modify protective equipment.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
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