A different label needs checking against the vehicle and charging equipment instructions. Do not assume a physically fitting cable provides identical capability. A repair enquiry should include the cable specification and the actual session complaint.
What to tell us
- Cable label.
- Vehicle specification.
- Charging equipment details.
Before arranging work
Charging problems can involve the vehicle, cable, equipment or installation. Define which part has actually been assessed. Use qualified vehicle and electrical specialists for their respective work; do not probe charging contacts or modify protective equipment.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
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